Techcombank Mobile | Certificate of Deposit: Reframe design challenge to drive customer experience and business success

Redesign buying Certificate of Deposit experience on Techcombank Mobile, aiming to balance customer needs with business goals, while evangelizing design thinking to a traditional finance product with complex legal and technical constraints.
Product designer
Jan - Mar 2023

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Techcombank Mobile | Financial Wellbeing Platform:
Why digital PFM fails and why our won’t


By taking a fundamentally different approach from providing transactional banking services, in 2021, our team successfully integrated a groundbreaking PFM experience in the market that helped millions of Vietnamese people effortlessly achieve their goals and live their dreams.

Researcher/
Product designer
2021-2022

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Techcombank Mobile | Dashboard:
The trusted finance assistant inside your pocket

We spent 6 months revamping the mobile app dashboard which changed the banking behaviors of millions of people and established us as a market leader.

Product Designer
2021

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Techcombank Design System:
How to improve working team experience

In less than 4 months, our team had built from scratch and launched the MVP of our first organisation design system, which fostered real-time collaboration among 5 multi-disciplinary product teams on a daily basis. This is about the post MVP where we relentlessly optimize the system in order to spend time thinking about high level UX problems instead of mindlessly repeating busy work.
Design system lead
2021-2022

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